Terms & Conditions
📄 Terms & Conditions
Seven Heaven Mushrooms
Last updated: [26/11/2025]
Welcome to Seven Heaven Mushrooms. By accessing or purchasing from www.sevenheavenmushrooms.co.uk, you agree to the following Terms and Conditions. Please read them carefully before using our website or making a purchase.
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1. General Information
Seven Heaven Mushrooms supplies fresh gourmet mushrooms for home processing and personal use only.
Our products are not intended for resale, commercial catering, or large-scale distribution.
We reserve the right to update or change these Terms at any time without prior notice.
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2. Product Use & Safety
All fresh mushrooms must be properly stored, cleaned (by trimming/brushing, not washing), and cooked before consumption.
Our mushrooms are not to be eaten raw.
We are not liable for improper handling, cooking, or storage after delivery.
Consumers are responsible for ensuring mushrooms are safe for their personal dietary needs.
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3. Allergy Disclaimer
Some individuals may experience allergic or sensitivity reactions to mushrooms or mushroom spores.
People with known allergies to mushrooms, fungi, or mold should avoid handling or consuming our products.
If irritation or symptoms occur, discontinue use and seek medical advice.
We do not guarantee that our products are allergen-free.
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4. No Medical or Health Claims
Seven Heaven Mushrooms does not offer medical advice, health treatment, or therapeutic claims.
Any nutritional or educational information is for general knowledge only.
Customers should consult a qualified professional regarding any health-related concerns.
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5. Ordering & Payment
All prices are listed in GBP (£).
Payment must be completed at checkout.
Orders are subject to availability.
We reserve the right to decline or cancel any order.
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6. Delivery & Storage
Mushrooms are perishable. Customers must store them in a refrigerator immediately after delivery.
We are not responsible for products that spoil due to delayed collection, incorrect storage, or missed delivery attempts.
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7. Returns & Refunds
Due to the perishable nature of fresh mushrooms, we do not accept returns unless:
The product arrives damaged, spoiled, or contaminated upon delivery
You contact us within 24 hours of delivery with photographic proof
After review, we may offer a replacement or partial refund, at our discretion.
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8. Intellectual Property
All content on this website — including text, images, videos, branding, and logos — is the intellectual property of Seven Heaven Mushrooms and may not be copied, reproduced, or used without written permission.
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9. Website Use
By using our website, you agree:
Not to misuse the website or upload harmful content
Not to attempt to resell or distribute our content or products without permission
Not to post misleading, offensive, or unlawful content
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10. Privacy Policy & Data Protection
We collect basic information (name, address, contact details) to fulfil orders.
We do not sell or share personal data with third parties, except for delivery services.
We comply with GDPR and UK data protection laws.
You may request your data or deletion by contacting: info@sevenheavenmushrooms.co.uk
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11. Limitation of Liability
Seven Heaven Mushrooms is not responsible for:
❌ Adverse reactions or allergies
❌ Mishandling, misuse, or improper cooking
❌ Spoilage after delivery
❌ Business losses or resale issues
❌ Misinterpretation of information on this website
Your use of our products is entirely at your own risk.
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12. Contact Information
📧 Email: info@sevenheavenmushrooms.co.uk
📍 Based in Shropshire, UK
💻 www.sevenheavenmushrooms.co.uk
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By using this website and purchasing from Seven Heaven Mushrooms, you confirm that you understand and agree to these Terms and Conditions.